Motorist Assistance

Car problems on campus? Call MAV.

The Motorist Assistance Vehicle (MAV) is a free service offered to any individual parking on campus experiencing automobile difficulties. Service is limited to: jump starts, lockouts, tire inflations, and gas transports.

To reach MAV, call the DOTS main number: 301-314-3687 (4-DOTS). 

Car bumper

Please remember when you call to give our dispatcher an exact lot location. For example "Lot 1" is not specific enough of a location to help us locate your car quickly and efficiently. Callers might mention that they are located in the northern section of Lot 1b in front of the Ludwig soccer field.

Please remember to include a detailed description of your car including make, model, color, license plate number and type of problem experienced.

Please remain at your vehicle until the MAV vehicle arrives; individuals who need jumpstarts should raise their hoods as well.

hours of operation

MAV is available only on weekdays. 

Spring & Fall Semester

Monday - Friday: 9:00 a.m. to 10:00 p.m. 

Summer

Monday - Friday: 9:00 a.m. to 4:00 p.m. 

ALL BREAKS

Monday - Friday: 9:00 a.m. to 4:00 p.m. 

Service is not available on UMD observed holidays. Outside of these hours, limited assistance may be available through the Department of Public Safety at (301) 405-3555.

mav can...

  • Unlock vehicle doors
  • Provide jumpstart service
  • Inflate tires
  • Provide gas transport

MAV CAN'T...

  • Unlock trunks
  • Perform battery changes or any intensive mechanical procedures.
  • Provide service for cars located OFF campus
  • Change tires
  • Provide money for gas
  • Open every car, every time
  • Write or void tickets
  • Accept tips